Get in Touch
The fastest way to reach us is by email at mouseshortcuts@gmail.com. Mouse Shortcuts is built and maintained by a solo developer, so please allow 1 to 7 business days for a response. Every email is read personally.
What to Contact Us About
We welcome all types of messages. Here are some common reasons people reach out:
- Bug reports: If something is not working as expected — a gesture not triggering, the app not starting with Windows, or any unexpected behavior — please describe what happened, what you expected to happen, and your Windows version (10 or 11). This helps us reproduce and fix issues faster.
- Feature requests: Want a new mouse gesture or shortcut mapping? We are actively looking for feedback on what shortcuts users want most. If enough people request the same feature, it gets prioritized for the next update.
- Installation or setup help: If you are having trouble downloading, installing, or getting Mouse Shortcuts running on your machine, reach out and we will walk you through it.
- Business inquiries and partnerships: If you are interested in sponsorships, collaborations, affiliate partnerships, or press coverage, please include relevant details about your organization and what you have in mind.
- General feedback: Whether it is a suggestion, a compliment, or constructive criticism — we want to hear it. User feedback directly shapes the direction of the product.
Before You Reach Out
You might find the answer to your question in one of these resources:
- Frequently Asked Questions — Covers common questions about installation, safety, compatibility, and how the app works.
- How to Build Guide — If you are a developer interested in how Mouse Shortcuts was built, including the tech stack, AI tools, and code signing process.
- About Us — The full story behind Mouse Shortcuts, including the development timeline and lessons learned.
Response Times
Mouse Shortcuts is a solo-developer project, which means response times can vary. Here is what to expect:
- Bug reports and installation issues: Typically responded to within 1–3 days. Critical bugs that prevent the app from working are prioritized.
- Feature requests: Acknowledged within a week. Popular requests are tracked and considered for future updates.
- Business inquiries: Responded to within 3–7 days depending on complexity.
- General feedback: Read promptly, though a reply is not always guaranteed for simple messages like "great app" (but they are very much appreciated).
Stay Updated
Mouse Shortcuts is actively developed and regularly updated. To stay informed about new features, updates, and development progress, follow us on Instagram where we post video demos and product updates.